Please be aware that the service rates below are for the labour cost only of computer and printer repairs and do not include any parts that might be necessary.

Labour Rates As Of November  2009

• $88/hr. Standard Rate - Hardware/Software, Networks & Printers

• $99/hr. Weekend Rate                                                                  

• $44 In-Shop Diagnostics                                                               

• $88 Standard Virus Removal (In-Shop)   

•      $120 Enhanced Virus removal - See note below1        

• $25 Estimate (In-Shop) Refundable2                                             

• $249 Standard Data Recovery (In-Shop)3                                                   

• $59 Preventative Maintenance/Cleaning - Laser Printers           

• $39  Printer Cleaning - Ink Jet                                                    

• Virtual On-Site $10.00 initial access fee, $22/per .25/hr.             

Special rates available for Government or non-profit Agencies

In Shop
 Minimum 30 minutes, 15 minute increments

On Site
 Minimum 1 Hour

Note1: Enhanced virus recovery includes installation of Kaspersky Internet Security, with 1 year licence activation.
Note2: Applies to in-shop estimates only. The refund is applied to your repair costs. Estimate fee is due at time of drop off, prior to your system being assessed.
Note3: Please be aware that data recovery can be extremely costly if the standard methods do not work. Rate applies for successful recovery, otherwise a minimum charge of $44 applies.