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Adare Enterprises Inc. Company Profile
Providing Service Confidence and Commitment to your Door For 18 Years!Adare Enterprises is an Ottawa based computer
, printer and network service and consulting company. Our goal is to keeping our customers systems up and running, whether it's one machine or a whole network, printers or computers. Adare is recognized for our technical expertise and the solid reputation we have earned in the service business over the last 30 years. Your business matters to us as much as it does to you! Our field personnel are equipped with cellular phones to improve our response to our customers.Our customers say ....
"Thank you very much for your excellent service.
"
-Regis Fore- University of Ottawa, Faculty of Health Sciences.
"The system is working great. Thanks once again...we have a quantum leap in security, I'll sleep better at night."
-Alan MacDonald - Chief Technical Officer, SageData.
Operations:
A Service Management Database contains all the client information
our technical staff needs to be well equipped and prepared to
provide solutions and make well informed recommendations that
will benefit your company now and in the future.
We emphasize support of LAN's (Local Area Networks), but include
the repair and maintenance of personal computers, monitors,
printers, accessories and other peripheral equipment. Adare
Enterprises continues in providing warranty repairs for OKIDATA and
the sale of equipment, but
our main focus is Service to you, our customer.
We look forward to continuing to serve you as one of our valued
customers.
Service Call Handling:
When a service call is received, the information is initially
written down, which serves as our ultimate backup. This
information is then entered in our extensive database, so if you
have ever called before, or have had the particular equipment
serviced before, we will have it's history.
Service calls are screened internally to see if a simple solution
may be accomplished by phone. If not, a technician or engineer is
dispatched to your site within the response time allowed by your
Maintenance Agreement or as soon as the next tech is available if you do not have a contract.
Page update November 6, 2011